1. Select Products:
Proceed by adding beekeeping supplies products to the inquiry cart ( by clicking the button below every product ) from our website, such as hive tools, protective clothing, and other equipment available at our website.
2. Adjust Quantities:
When you are finished with your product selection, go to the inquiry cart page *(available at every page header and footer)*. In this cart, you can see all selected products along with their name, image, and SKU. Now simply adjust the quantities of each product by typing or clicking the upper or lower pointer.
3. Save Cart:
In the next step, click on the *(Save Inquiry Cart)* button on the bottom right side. By doing this action, your cart selection details will be saved in our system database. If you do not save the cart, your selection will be removed within 60 minutes. You can also reset the cart by clicking on the bottom left side *(Empty Inquiry Cart)* button.
4. Send Inquiry:
Finally, you have selected products of your choice with their quantities and saved them in your browser cache. Now it’s time to send an order inquiry to us. Please proceed to the end of the inquiry cart page, where you will find an order form. Just fill it with your required information and click on the send inquiry button.
After successfully sent, you will receive the following message from us:
*( Your Inquiry has been sent successfully. We will respond to your inquiry within 24 working hours. Thank you for your understanding! )*
After receiving your inquiry, we will quote you our best pricing. We will verify the availability of the products you want to order. Some items like bee tools are not in stock all the time or can’t be produced in a lower quantity so we can remove that item from your list and inform you accordingly.
If you proceed to place an order with our company, we will require the following details to make a proforma invoice for your order.
1. Complete Name
2. Company Name
3. Email Address
4. Phone Number
5. Address ( Including ZIP/Postal Code Area )
After receiving that information, we will discuss shipping methods, payment terms, production time, size chart, and currency in which you would like to have a proforma invoice. At the end, we will send you a proforma invoice that has your order details and payment transfer details.
When you make payment using our proforma invoice, it’s your responsibility to send us a swift copy. We will use this copy to make a follow-up with our bank regarding your transfer. Usually, USD/GBP/EURO payments are processed in 3 working days. Once we receive your payment, we will let you know immediately and your order production date starts from there.
We hope that all questions regarding order placement or product are now cleared with this short guideline, if you still have any queries, please let us know by emailing at *([email protected])* anytime. We are happy to assist you with any questions.