1. Payment Methods:
We accept payment by bank transfers to our company account only. Transfer details are provided on a proforma invoice.
2. Invoice Due Date:
After proforma invoice issuance, the client should make the transfer within 7 working days. If the due date passes, and we receive another order, your order will be added as a second priority. It will delay your order and we are not responsible for this because we believe in a first come first serve policy. If the client makes the transfer within 7 days of working, then there is no change your order will be handled as per the proforma invoice production timeframe.
3. Currency and Taxes:
Payment should be made in a currency in which a proforma invoice is issued. The sender is responsible for their banking transfer fees and country taxes.
4. Payment Confirmation:
Upon receipt of payment, we will send a payment confirmation email to the customer, acknowledging receipt of the payment and confirming the order.
5. Cancellation and Refunds:
Once funds are received and the order production process starts, the customer can’t cancel the order or receive a refund.
6. Transfer Issues:
If there are any payment transfer issues and errors, please contact us at *([email protected])*.