1. Payment Confirmation:
Upon receiving an order for bee-protective clothing, the production countdown starts from the date of payment confirmation from our bank.
2. Production Timeframe:
This may vary depending on order volume, product customizations, and packing requirements. Each order’s manufacturing, inspection, and packing time is informed to a client before order placement. Maybe, there is some delay due to natural disasters like floods, bad weather conditions, earthquakes, national holidays, or unexpected country-wide protests.
3. Lead Times:
Estimated lead times for bee protective clothing, such as beekeeping suits, jackets, veils, gloves, etc are 15 to 60 days or more depending on order volume. Small orders are processed on a regular timeframe of 15 to 20 days. Bulk orders may vary from 45 to 60 or more days depending on the customer’s order quantity, product customizations, and packing requirements. Tender orders can take up to 6 months timeframe. Production time for hive tools same as go because it also involves a lot of processes to produce international standards hive tools.
4. Customizations:
If the customer demands customization for bee protective clothing, such as special sizing, colour, or embroidery, this may affect the production timeframe. Customized orders may require additional time for production and processing.
5. Communication:
We commit to providing regular updates to customers regarding the status of their orders. This may include info regarding order initial processing, production milestones, and shipping updates.
6. Shipping Timeframe:
We would like to clarify that the production timeframe does not include shipping time. Shipping timeframes for different shipping methods and destinations are separate processes.
7. Force Majeure:
We clearly state that the production timeframe may be affected by unforeseen circumstances or “force majeure” events beyond our company’s control, such as natural disasters, labour strikes, or supply chain disruptions.
8. Customer Support:
For clients who place orders with our company, we provide them with real-time support inquiries related to order status, production delays, or other concerns. We assure customers that their inquiries will be addressed promptly and professionally.
If you still have any questions regarding the production timeframe policy, please email us at *([email protected])*.