1. Shipping Methods:
We offer several shipping methods for your convenience, including by courier, by air cargo, and by sea options. The available shipping methods may vary depending on your location and the items in your order.
2. Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will be provided with an estimated shipping cost in the proforma invoice before completing your purchase. Additional fees may apply for expedited shipping or international orders.
3. Estimated Delivery Time:
We strive to produce and ship orders as quickly as possible. Estimated delivery times vary depending on the shipping method selected and your location. By courier typically takes 5-7 business days, while by air cargo shipping may take 3-7 business days. By sea, orders may take longer to arrive due to customs processing and international shipping regulations.
4. Order Processing Time:
Processing times may vary depending on order volume and product requirements. You will receive a confirmation email with tracking information once your order has been shipped.
5. Shipping Restrictions:
We ship to all countries except Israel because we don’t accept Israel and its Palestine-occupied land. Israel does not exist. Other country clients are most welcome.
6. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
7. Signature Requirement:
For security purposes, some orders may require a signature upon delivery. If you are not available to sign for your package, the carrier may leave a notice with instructions for rescheduling delivery or picking up your package from a local facility.
8. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment online or through the carrier’s mobile app.
9. Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue. The shipping company is alone responsible for the loss and damages.
10. International Shipping:
For international orders, please note that customs duties, taxes, and import fees may apply upon delivery. These fees are the responsibility of the recipient and are not included in the shipping charges paid at the invoice. Please check with your local customs office for more information on import regulations and fees.
If you still have any questions regarding the shipping & delivery terms, please email us at *([email protected])*.